inTOUCH Hearing - Barrie

inTOUCH Hearing - Barrie

Audiology Clinic in Barrie, ON

inTOUCH Hearing - Barrie offers Hearing Aids, Free Hearing Tests, Tinnitus Treatment, Hearing Aid Repairs, Custom Hearing Protection, Hearing Amplifiers and Hearing Aid Accessories in Barrie and surrounding areas.

We are a full-service audiology clinic staffed by licensed hearing professionals. Our goal is to help patients with their hearing needs and offers assistive listening devices. inTOUCH Hearing - Barrie offers free hearing tests to gauge our clients' needs to get them back to living with optimal hearing.

We also offer Invisible Hearing Aids, and Hearing Aid Accessories.The group of audiologists and hearing specialists at inTOUCH Hearing - Barrie aim to provide the best, high-quality hearing services available.

Request an appointment by Clicking Here

We believe that better hearing leads to a better life.

Free Hearing Test

If you are an adult, 18 years or over, who is wondering about your hearing then come in to see us. We will provide you with a free hearing screening to determine if you have a hearing loss!² So don’t hesitate any longer – your hearing is worth it.

If you would like to know more about our services and read free resources that can help you, visit our blog 

InTouch Hearing is your best solution to all your hearing needs in Barrie, ON.

Trust our audiologist to steer you toward the right hearing aid that fits your lifestyle.


Our Services

Hearing Tests

Hearing impairment affects more than just your ability to hear — it affects your quality of life. InTouch Hearing stresses the importance of an accurate and timely hearing test. The hearing evaluation is just the beginning of your treatment, and it’s essential to setting your unique care plan in motion and taking action on hearing loss. Your in-depth hearing evaluation will help us craft a treatment plan that renews your ability to hear, allowing you to truly hear your best and live life on your terms.

Tinnitus Treatment

We will work with you to identify potential causes for your specific symptoms, and there may be a way to reduce the impact of tinnitus on your daily life. In some instances, changes to your diet or medications may help with your symptoms. Relaxation methods, such as meditation, can also help alleviate the constant ringing in your ears.

Child Hearing Treatment

Even though it’s essential to social, emotional, and cognitive development, hearing is often a sense that’s overlooked medically. Early identification and treatment of hearing loss in children can lessen the negative impacts it will have on a child’s development, giving them the opportunity to live up to their full potential socially and academically. We can properly determine your child’s hearing ability, regardless of age, and determine if there is a hearing loss. As a family-centered practice, we encourage your entire family, as well as your pediatrician, to be involved in all aspects of this process.

Hearing Aid Repairs

If you bought your hearing system from InTouch Hearing and it is still under warranty, your repair costs will likely be minimal — if there’s a charge at all. Hearing aids that are no longer under warranty or that were purchased elsewhere may cost more to fix. Cracked shells on custom-molded devices can be expensive, but in some cases these cracks can be repaired.

Balance Treatment

Dizziness or loss of balance, sometimes referred to as vertigo, is the second most common complaint that doctors hear. According to the National Institutes of Health, dizziness will occur in 70 percent of Americans at some point in their lives. Whether the dizziness is fleeting or chronic may indicate how serious the potential health risks are to you as an individual. InTouch Hearing provides expert assessment of balance disorders, which often originate in the vestibular system, found in the inner ear.

Auditory Processing Evaluation

Auditory processing disorder (APD), a neurological condition also known as central auditory processing disorder (CAPD), affects the brain’s ability to process auditory input, making it difficult to understand speech, follow oral instructions, or distinguish speech in noisy environments. If you or a loved one is experiencing symptoms of auditory processing disorder, contact us for an evaluation and customized treatment options for your individual needs.

Aural Rehabilitation

Aural rehabilitation is the process of helping someone effectively adjust to and manage his or her hearing loss. Methods of rehabilitation are focused on helping overcome the challenges caused by hearing loss, therefore improving the quality of day-to-day life. Adult rehabilitation strategies differ significantly from those used for children.

Earwax Management

Earwax buildup requires the attention of a professional who can examine your ears, determine the nature of the problem, and customize a treatment. Treatment may include prescribing ear drops, applying wax-dissolving agents, using a suction technique, or providing another appropriate solution.

Custom Hearing Protection

Hearing loss happens for many reasons, one of the most common being exposure to loud noise (noise-induced hearing loss, or NIHL). Repeated exposure to sound levels above 85 decibels (the sound of an idling bulldozer) can cause permanent, irreparable hearing loss. Make an appointment with us to learn how our comfortable, effective hearing protection can not only help safeguard your hearing but can also enhance your auditory experience.

Musician Monitors & Custom Earbuds

To perform your best, you need to hear your best. Stage performers are routinely exposed to hearing damage both from amplifiers and the ear monitors that must be turned up to potentially harmful levels just so that they can be heard above the music. Inside-the-ear musician’s monitors replace traditional wedge-shaped monitors with precise, isolated sound delivered directly to you, so that you can stay in tune and perform your best.

Captioned Phones

CaptionCall is a free assistive technology service that helps with landline phone conversations by clearly displaying the spoken words of the individual you’re talking to — instantly. Not only does CaptionCall allow you to catch every word of your conversation, but it provides a clear advantage to those who prefer to use landlines while wearing hearing aids.

Our Products

Hearing Aid Styles


Our discreet invisible-in-canal hearing aid offers a secure fit and advanced noise-processing technology, making it ideal for life on the go.


Sleek and subtle, this completely-in-canal technology is molded to the contours of your ear for a superior fit that offers a natural look and hearing experience.


With a discreet, glasses-friendly fit and external controls, our in-the-canal technology is the perfect piece to complement your lifestyle.


Our in-the-ear hearing aids are custom molded for you and are powerful and comfortable, allowing for all-day use.


Reliable and convenient, the receiver-in-canal device has a lightweight feel and a flexible fit, and it is among our most popular systems.


Our behind-the-ear technology puts you in control with customizable fit options, wireless connectivity, and easy volume control.

Hearing Aid Batteries

Hearing aids require a steady power supply in order to work properly, because even subtle changes in power output can affect performance, clarity, and volume control. Different hearing aids require different types of batteries — based on the size and power requirements of the hearing aid — to work properly. There are many variables that determine how long your battery will power your hearing aids.


Cleaning & Care Products

Like all technology, your hearing aids require care and maintenance. Keeping your devices clean can help prevent wear and tear, extend the life of your technology, and keep you hearing clearly.

Streaming Products & Apps

Although your hearing aids are ready to operate right out of the box once you put batteries in, there are a number of assistive technology devices that you can use in conjunction with your hearing aids. Because many of these assistive technology devices operate using Bluetooth® technology, you’ll get the most out of these when you have Bluetooth hearing aids

Assistive Listening Devices

Individuals with a hearing loss sometimes have more difficulty hearing basic technology that is a part of regular daily life, like telephones ringing or alarm clocks buzzing.

Our Commitment

Our hearing professionals care about your communication problems and are dedicated to providing high-quality service. inTouch Hearing offers professional audiological assessments and prescribes, dispenses, and services hearing aids and other assistive listening devices.

We are members of your community. Our business has been providing services to the Newmarket and Simcoe regions since 1995. Our staff is known to members of the community, and we have strong relationships with the local medical community including family physicians; ear, nose, and throat physicians; service clubs; Canadian Hearing Society; and Educational Hearing Specialists. Our neighbours are our clients.

Experience, professionalism, and personal care

Our staff has been providing high-quality patient care since 1995. Our senior audiologist is a doctor of audiology and has a wide range of education, training, and expertise in helping to treat a variety of hearing conditions.

We are familiar with a broad range of hearing instruments, and we have longstanding relationships with almost every hearing aid manufacturer available in Canada. We have run into almost every problem possible with regard to helping individuals adjust to hearing aids, and we are experts in the area of finding individual solutions for any difficulties faced by our clients.

We are not part of a large corporate chain, so we can take the time we need to treat you in a courteous and personable manner while addressing any questions or concerns you may have about your hearing. That matters to us!

Our team of audiology professionals include:

  • Diane Webber-Hamilton, Au.D., Doctor of Audiology 
  • Joseph Phuoc Vu, Hearing Instrument Dispenser
  • Elisa Hernandez, Hearing Instrument Dispenser

Diane Webber-Hamilton, Au.D., Doctor of Audiology

Diane has been a practicing audiologist in Central Ontario for many years and has experience in both private and public practice and in teaching hearing matters at the college level. She completed her master’s degree at the University of British Columbia, and she later completed her doctorate at the University of Arizona. She has completed professional training in tinnitus rehabilitation therapy (TRT), balance treatment, and auditory processing disorder treatment. Experienced and knowledgeable, Diane is devoted to sharing her passion for hearing care and is exceptional with handling DVA, WCB/WSIB claims. Additionally, she is specially licensed to address hearing-related injuries after automobile accidents.

If you have special concerns or needs regarding your hearing, then come in to see Diane — you won’t find anyone better qualified to provide you with the audiological care you require.

Area of Expertise

  • Balance treatment
  • Tinnitus retraining therapy
  • Auditory Processing Disorder (APD)
  • BAHA device fitting


  • Doctor of Audiology, Arizona State University
  • Masters of Science, University of British Columbia
  • Former professor Georgian College
  • Board member Ontario Association of Speech-Language pathologists and Audiologists
  • Member of Ontario Association of Professional Audiology Clinics
  • CASLPO member

Joseph Phuoc Vu, Hearing Instrument Dispenser

Joseph has many years of experience working in the hearing industry. After a long career working for manufacturers repairing and making hearing aids, Joseph is now applying his knowledge directly to patients who are looking for an experienced troubleshooter who can fit them with the perfect hearing aid and solve a variety of problems. In his spare time, Joseph is an accomplished concert pianist and conductor, so he appreciates how good, clear hearing can enrich one’s life!

Elisa Hernandez, Hearing Instrument Dispenser

Elisa loves to work directly with all our patients to help them achieve better hearing. Friendly and easy to talk to (in English or Spanish), she takes a personal approach to hearing care with everyone she sees. A graduate of George Brown College, she has valuable experience working directly with client care as well as with all makes of hearing aids.

She is a registered member of the Association of Hearing Instrument Practitioners of Ontario (AHIP) and a registered hearing aid authorizer and dispenser with the Ontario Ministry of Health and Long-Term Care Assistive Devices Program (ADP).

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125 Bell Farm Road, Suite 305 (Georgian Professional Bldg),
Barrie, ON, L4M 6L2



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